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Accessibility

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Accessibility

information

A combination of buses and trams will be used during the disruption as replacement transport services. Trams will only be used in off-peak times and will mostly affect passengers travelling to Moreland Station.

Most buses will be low-floor to accommodate passengers with accessibility requirements. Route 19 tram stops on Sydney Road are not accessible, and passengers may be unable to board.

A wheelchair accessible taxi will be on standby in multiple locations every day of the disruption. If a passenger is at a stop with no standby taxi, they can talk to a staff member and one will be ordered.

Passengers can also call our call centre 1800 800 007 for more information and to discuss their travel requirements.

Buses replace trains from the City (Flagstaff) to Upfield

From 8.30pm Monday 27 July to Sunday 2 August and Monday 9 November to Sunday 15 November

Customer service staff will be available to assist from first service to last service, 7 days a week at these locations:

  • Flagstaff 
  • North Melbourne 
  • Moreland 
  • Coburg 
  • Batman 
  • Upfield 
  • Essendon (Craigieburn Line) 
  • Pascoe Vale (Craigieburn Line) 

Customer service staff will be available to assist from 6am to 8pm, 7 days a week at the these locations:

  • Macaulay 
  • Flemington Bridge 
  • Royal Park  
  • Jewell 
  • Brunswick 
  • Anstey 
  • Merlynston 
  • Fawkner  
  • Gowrie 

Standby taxis will be available at these locations: 

Table of standby taxi locations

Standby taxi locations
Station Days Times
Upfield Station    Weekdays  5am to 10pm
Batman Station    Weekdays  5am to 10pm

Weekends   

6am to 10pm

Pascoe Vale Station    Weekdays    5am to 10pm

Essendon Station 

(Will be supported by the wheelchair accessible taxi at Pascoe Vale)

Weekdays  3pm to 8pm
Flagstaff Station

Weekdays

5am to 10pm

Weekends   

6am to 10pm

Buses replace trains between Brunswick and Upfield

From Monday 3 August to Sunday 8 November 

Customer service staff will be available to assist from first service to last service, 7 days a week at these locations: 

  • Brunswick 
  • Anstey 
  • Moreland 
  • Coburg 
  • Batman 
  • Upfield 
  • Pascoe Vale (Craigieburn Line) 

Customer service staff will be available to assist from 6am to 8pm, 7 days a week at the these locations for the first two weeks:

  • Merlynston 
  • Fawkner  
  • Gowrie 

Standy taxis will be available at these locations:  

Table of standby taxi locations

Standby taxi locations
Station Days Times
Upfield Station    Weekdays  5am to 10pm
Batman Station    Weekdays  5am to 10pm

Weekends   

6am to 10pm

Pascoe Vale Station    Weekdays    5am to 10pm

Brunswick Station

Weekends   

6am to 10pm